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Top notch customer service
Content available on Elephat
The content available on Elephat is protected by the laws in force on intellectual property rights and by related international treaties. Unless otherwise stated, use of any content is permitted exclusively within the limits set forth in the present clause.
The Owner grants the User, for the entire duration of the Agreement, a personal, non-assignable and non-exclusive license for the use of such content. Such license is solely intended for personal use of any such content and never for its commercial use and is limited to the User’s device.
Therefore, User may not copy and/or download and/or share (beyond the limits set forth below), modify, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content, even of third parties, available on Elephat, nor allow any third party to do so through the User or its device, even without User’s knowledge. Where explicitly stated on Elephat, the User may be authorized, only for personal use, to download and/or copy and/or share some content available through Elephat, for its sole personal use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.
Content provided by third parties
The Owner does not moderate the content or links provided by third parties before their publication on Elephat. The Owner is not responsible for the content provided by third parties or for its availability.
Content provided by the User
Users are responsible for their own content and that of third parties that they share through Elephat, that they upload and post on or through Elephat, or that they transfer by any other means. Users confirm that they have all the necessary consents from third parties whose data and/or content they share with the Owner and hereby indemnify the Owner for any liability or claim arising against the Owner in connection with illegal distribution of third-party content or unlawful use of the Service.
The Owner does not moderate the content provided by Users or by third parties but will act if complaints are received from Users or if orders are issued by the public authorities regarding content deemed offensive or illegal.
In particular, the Owner may decide to suspend or interrupt the visualization of content in the event that:
Rights over the content provided by Users
The only rights granted to the Owner in relation to content provided by Users are those necessary to operate and maintain Elephat.
Unless stated otherwise, the following applies:
By submitting, posting or displaying content on or through Elephat, the User grants a license to the Owner without territorial limits, non-exclusive, royalty-free and with the right to sublicense, to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any media or via distribution methods currently available or developed later.
Services provided by third parties
Users may use third-party services or content included in Elephat, but they must be aware of these third parties’ terms and conditions and have given consent to them. Under no circumstances will the Owner be deemed liable in relation to the proper functionality or availability, or both, of third-party services.
Forbidden use
The Service shall be used only in accordance with these Terms.
Users may not:
After Hour Pickups
Direct to Film
NO REFUNDS WILL BE GIVEN DUE TO COLOR VARIATIONS BETWEEN THE COMPUTER FILE AND THE CMYK or RGB PRINTED WATER-BASED INK DIRECT TO FILM TRANSFER.
THERE ARE NO REFUNDS ON CUSTOMS. WE PRINT THE ARTWORK YOU PROVIDE. WE WILL NOT REACH OUT IF ANY ISSUES.
ALLOW UP TO 1-3 BUSINESS DAYS FOR YOUR TRANSFERS TO SHIP – NO EXCEPTIONS.
We do not Color Match: Colors may change job to job ***DISCLAIMER***
To avoid art fees, all art must be provided in the colors you would like printed. DTFe transfers will be printed in CMYK.
Exact color matching is not provided.
PNG file format is preferred. Vector if we have to edit
If raster images are provided, they must be minimum of 300 dpi at requested size on a transparent background.
Make sure you know the size of your files printed as we go off your selection or do what is best.
Upload a single image design file OR a design file with multiple images included (max size 23″ x 13″) and transfers will be shipped to you on a roll or in an envelope , ready to cut and apply.
Preferred file types: .PDF, .PNG, .TIF
Accepted files types: .AI, .SVG, .JPG, .PSD
*Single customer order volume is currently limited to $600 for next business day shipping. Orders totaling more than $600, even if separated into multiple order submissions, will result in additional business days for production. Actual ship times will be provided during checkout.
While uploading your artwork, please ensure that your files are free from any extra space around the artwork. This is important because we will print exactly what you provide. more info HERE