ELEPHAT is not responsible for the damage of ANY customer supplied garments during the production process in either our decoration departments. Should one or all of your items be damaged while in our facility ELEPHAT reserves the right to NOT reimburse you for the garments or replace them.

• A transparent PNG at 300 DPI sized at size of transfer or larger
• Acceptable file types: .ai, .pdf, .psd, .png, (We are not responsible for any color issues, backgrounds, etc.)
• DO NOT MIRROR YOUR ARTWORK.  Our software does this automatically.
• Send your artwork at the exact size you want it printed. Your transfer will be sized to the longest side you select.
• Remove the background before submitting your artwork. If you do not want the background around your image to be printed, remove it, otherwise it will printed.
• Our printer does print white ink, if your image has a white square/box around it, it will print
• Outlines/lines must be at least .02pts in width or the adhesive can not adhere to the art and will not transfer to your garment properly.
• All fonts should be converted to curves and flattened
  Maximum width is 22 inches x length. IF THE ARTWORK DOES NOT MEET REQUIREMENTS, WE RESERVE THE RIGHT TO CANCEL YOUR ORDER. 

By agreeing, you confirm that you have read, completed this form, and understand ELEPHAT's Policy. Thank you for your business.